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Number of items: 4.

Gutierrez Alcantara, Flor Monica (2013) Building a performance measurement internal auditing framework for the ISO 9001 quality management system. PhD thesis, University of Nottingham.

Buavaraporn, Nattapan (2010) Business process improvement methodology adoption for improving service quality: case studies of financial institutions in Thailand. PhD thesis, University of Nottingham.

Qiu, Yun (2009) Managing quality in the Chinese context: case studies of Shanghai manufacturing industries. PhD thesis, University of Nottingham.

Krasachol, Ladawan (1999) The development of quality management in Thailand. PhD thesis, University of Nottingham.

This list was generated on Mon Jul 28 21:29:48 2014 BST.